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ShineDigit

AI WhatsApp Receptionist

Never miss a WhatsApp enquiry again

In the UAE, customers message on WhatsApp and expect a fast reply. Our AI receptionist answers in seconds, day or night, in English or Arabic. It handles FAQs, books appointments and passes complex conversations to your staff.

Instant replies, 24/7

Capture late-night and weekend enquiries that would otherwise go to a competitor.

Bookings on autopilot

Customers check availability and book without a phone call.

Smooth hand-off

When a human is needed, your team gets the full conversation.

What is included

  • WhatsApp Business API setup
  • AI trained on your services, prices and policies
  • Appointment booking and reminders
  • English and Arabic conversations
  • Human hand-off and team inbox
  • Monthly conversation insights

Ideal for

  • Clinics
  • Salons and spas
  • Restaurants
  • Car services
  • Real estate
  • Gyms

How we work

  1. 1

    Connect

    We set up your WhatsApp Business API number.

  2. 2

    Train

    We load your services, FAQs, opening hours and booking rules.

  3. 3

    Launch

    We test it with your team, then go live.

  4. 4

    Refine

    We review conversations and keep improving answers.

Frequently asked questions

Can I keep my current WhatsApp number?

In most cases yes. We migrate it to the WhatsApp Business API, and we check eligibility first.

What if the AI does not know an answer?

It says so politely and hands the chat to your team instead of guessing.

Does it work with my booking system?

We integrate with common calendars and booking tools. Ask us about yours.

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